Frequently Asked Questions

Everything you need to know about your Catalyst order.

How long does shipping take for apparel orders?

Standard shipping typically takes 5-7 business days within the continental US. Please allow an additional 2-3 days for processing during peak seasons or new collection launches.

What is your return policy for clothing?

We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that limited edition drop items may be final sale.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts to ensure the perfect fit.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

Can I change or cancel my order after it's placed?

Orders move quickly to our fulfillment center. You can request a change or cancellation within 1 hour of purchase by contacting our support team.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.